Spotting rogue traders
Over the years there has been an increase in rogue traders. In other words, builders who lack the experience or skill. Traders like these are not only giving the industry a bad reputation but also causing homeowners a great deal of stress as well as costing them a lot of time and money. And putting health and safety at risk!
Being aware of rogue traders is crucial. But there are lots of things you can do to safeguard against them. In this first of two posts, we explain what you need to check and look out for before engaging a builder to repair or renovate your conservatory.
Your tradesmen checklist
To make sure your fitters are trustworthy you should:
- Check their legal status. Make sure the trading status of the company is legit and valid. Have they got a website? Are they on social media? A quick check of these can often tell you a lot about their experience. Just because they haven’t got a presence online doesn’t mean they are not trustworthy but you might want to carry out a few further checks just to be sure.
- Check their accreditations. There are several crediting authorities which vet tradesmen so that you can be sure that the company you are working with is registered, skilled and responsible. Trustworthy tradesmen should be able to show you a range of accreditations and certificates which the cowboy builder simply won’t have.
- Check any feedback sites like Checkatrade. One bad review doesn’t necessarily mean the tradesman concerned is a rogue trader but if you read through a few, you’ll start to get a good idea of what they are like.
- Always sign a contract. Some builders might say that there is no need for a contract for the job. But remember that the contract is your guarantee and legal document.
- Check their references. Who else can give you a better idea about a builder’s work than their previous customers? Asking for references in respect of previous works will provide peace of mind that they are reputable traders.
- Check what length and type of guarantee, warranty and customer protection they offer.
You can see more about our certifications and memberships here.
2Hot2Cold ceilings and roofs benefit from the following guarantees:
- Insulated conservatory ceiling – 5-year service guarantee
- Lightweight tiled roof – 10-year service guarantee
Reassurance and peace of mind
In our next post, we’ll look at the some of the accreditations and professional bodies you can check, to ensure your would-be builder is respectable and to help you protect yourself from rogue traders!