2Hot2Cold are members of the Consumer Protection Association (CAP) – an insurance-backed guarantees and deposit protection scheme for construction, glazing and home improvements. A CPA member is a top-rated tradesman, who is highly skilled and displays best trading practice standards and ultimate customer satisfaction on every job. Our most recent CPA assessment reads “Both you and your staff should be congratulated on achieving another successful year of quality installations”.
Fully vetted, highly skilled tradesmen
Not only is every member fully vetted in terms of litigation history checks, technical skills, trading records, financial position, quality of work, trading practices and customer service, but they are continually vetted by you the consumer.
All consumers who choose a CPA member are invited to fill out a works questionnaire that is submitted direct to us for independent checking. The information is collated and turned into statistical performance reports assessing levels of competency. Independent surveying enables our members to demonstrate to their customers they are indeed as good as they say they are.
If you would like to know more about the CPA please see : http://www.thecpa.co.uk/